Hundreds of records managers, information governance and compliance professionals, and information managers converged in Chicago at the MER Conference this week to discuss the challenges and trends facing information professionals today.
The event was marked by insightful sessions given by dozens of information experts, practitioners and solution providers.
The MER Conference, the only event exclusively focusing on technical, operational, and legal issues dealing with life-cycle management of electronic records, couldn’t come at a better time, as organizations are constantly facing barriers to dealing with information governance.
MER was capped by a brilliant session given by independent consultant, Bruce Miller, from RIMtech, on the need to consider email in records management and information governance initiatives.
With email representing at least 80% of records, it comes to no surprise that capturing important emails remains the biggest compliance roadblock in organizations.
A packed room heard Bruce discuss the benefits of good information governance and the importance of the ‘last mile’ of compliance – capturing and classifying emails in systems of record, like SharePoint.
harmon.ie VP, David Lavenda, then explained how the email client, such as Outlook, can help business users capture and classify emails without having to change their daily work patterns.
Digital Marketing Manager