Check out this video sample of a MER 2015 session and see why you should attend MER 2016!
S13 – CASE STUDY: E-mail Management: Same Problem, Different Solutions
Laurie Fischer — Huron Consulting Group
– Laura McKenzie — 3M
– Devin Schindele — Devon Energy Corporation
– Cheryl Strom — McDonald’s Corporation
Email has revolutionized business communication, becoming a critical tool that supports an organization’s business transactions and internal operations. Consequently, email messages may play a significant role as evidence in legal proceedings and are subject to information life cycle management requirements for preservation, protection, retention, and disposition.
However, email has become both a blessing and a curse. Issues such as careless deletion of important email messages, inappropriate use of company-provided email systems, escalating storage costs for the unnecessary storage of unneeded email, etc. sometimes overshadow the importance of email as a business enabler.
Further, many organizations’ email systems have become the defacto environments for sharing and collaborating, resulting in massive duplication and dispersal of information within the email system where other collaborative environments would be more appropriate. Unfortunately, most email systems lack the necessary information management and governance functionality that allows an organization to properly preserve, classify, and dispose of email.
This session will detail how three large Fortune 500 companies have developed email management strategies, in unique technology environments (including the cloud)…
For a full description and a PDF download of the PPT, please visit the MER 2015 archive.